Refund & Cancellation Policy
Effective Date: September 14, 2026
Last Updated: September 14, 2026
1. Overview
This Refund and Cancellation Policy explains how cancellations, refunds, and billing issues are handled for VORPREPER subscriptions and paid services. By purchasing a VORPREPER subscription, you agree to this policy together with our Terms of Service and Privacy Policy.
2. Subscription Billing
VORPREPER offers free and paid subscription plans. Paid plans are billed according to the pricing and billing interval shown at the time of purchase. Subscription payments are processed through our payment provider, which may include Stripe.
3. Cancellation
You may cancel your paid subscription at any time through the available account or subscription management options. Unless otherwise required by applicable law, cancellation stops future renewal charges but does not automatically create a refund for a billing period that has already started.
4. Refunds
Refund requests are reviewed on a case-by-case basis. Where a refund is approved, the refund will generally be returned to the original payment method used for the transaction.
5. Accidental or Duplicate Charges
If you believe you were charged accidentally or charged more than once for the same subscription or transaction, contact us as soon as possible. We will review the transaction and work with the payment provider when necessary to resolve the issue.
6. Unauthorized Charges
If you believe a payment was made without your authorization, contact VORPREPER promptly. You should also contact your bank or card provider when appropriate. We may request information needed to investigate the transaction.
7. Promotional Offers and Discounts
Promotional pricing, discounts, trials, or special offers may have additional terms. Unless specifically stated otherwise, promotional offers do not guarantee a refund after a paid subscription period has begun.
8. Free Accounts
Free VORPREPER accounts do not require subscription payments. Because there is no subscription payment for a free account, there is normally no refund associated with the free plan.
9. Account Termination by VORPREPER
If VORPREPER suspends or terminates an account because of a violation of our Terms of Service or other applicable rules, refunds may not be available except where required by law.
10. Changes to Pricing or Subscriptions
VORPREPER may change subscription plans, features, or pricing from time to time. Where required, users will receive notice of material changes before they take effect. Changes do not retroactively change charges that were already completed.
11. How to Request Assistance
For billing questions, cancellation issues, or refund requests, contact VORPREPER at vorpreper@outlook.com. Please include the email address associated with your account and enough information for us to identify the relevant charge.
12. Payment Provider
Payments may be processed by third-party payment providers such as Stripe. Payment providers may have their own terms, policies, and procedures regarding payment processing and disputes.
13. Consumer Rights
Nothing in this policy is intended to limit any rights or protections that cannot legally be waived under applicable consumer protection laws. Where applicable law provides a mandatory right to cancellation or refund, that right will apply.
14. Changes to This Policy
VORPREPER may update this Refund and Cancellation Policy as our services, payment systems, or legal requirements change. The updated version will be posted on this page with a revised effective or updated date.
15. Contact VORPREPER
If you have questions about refunds, cancellations, billing, or this policy, contact VORPREPER at:
vorpreper@outlook.com